Sales

Job Description:

Designation Student Advisor/ Center Counselor – Sales & Operations
Function Sales and Operations
Location Delhi/ NCR
Reporting Manager Center Head

Search Specifications:

Education Graduate
Experience 1 to 3 years
Other Competencies
  • Pleasing personality with good communication skills.
  • Ability to sell and handle objections.
  • Customer centricity yet assertive.
  • Ability to plan and work cohesively within teams.
  • Computer literacy, good operating knowledge on MS Excel.

Responsibilities:

Sales:

  • Follow up on enquiries to ensure walk-in.
  • Final Conversion/Revenue generation
  • Collection and banking of revenue.
  • Selling value added products, cross and up sell.
  • Gather information about competitors and opportunities.
Center marketing activities to generate enquiries

  • Conduct school activities and build school relationships.
  • Execute in-center marketing activities and programs such as referral activities, workshops, etc.
  • Execute out-center marketing activities in market places, schools, residential areas, etc.
Improve Student Satisfaction / CRM Level

  • Regular student & parent communication for academic progress of child including PTMs.
  • Escalation & resolution of academic problems.
  • Monitor and informing student absenteeism calling, class cancellations, assisting in test / examinations, etc.
Operations:

  • Timely entry of data to MIS portals.
  • Effective day to day center management.