This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of mobile application and website of Studymate.

This privacy policy governs your/registered account holder (“User”) use of the website and mobile application “Studymate” & “Englishmate” (“the Application”) and it’s website which is owned and managed by HT Learning Centres (“HTLC”)

If you do not agree with our privacy policy, you may choose to leave the website immediately.

Privacy Policy:

Hindustan Times – Empowering Masses Through Quality Education

HT Media Limited is India’s foremost media company and is the force behind three of the nation’s leading newspapers – Hindustan Times (English daily), Hindustan (Hindi daily) and Mint (Business daily). HT has a vision of empowering India’s youth through information, entertainment and education. In the area of Education it has taken several initiatives such as HT Pace – a newspaper for school children to encourage reading habit, HT Education – a weekly education supplement and HT Paathshala – program to facilitate education of under-privileged children.

“Studymate/Englishmate” – An Initiative by Hindustan Times, a chain of learning centers in Delhi NCR to provide high quality tuition/training centers for best preparation. Studymate & Englishmate is owned and managed by HT Learning Centres (“HTLC”), a subsidiary of HT Media Ltd.

At Studymate, the child benefits from a comprehensive curriculum delivered by experienced and expert faculty through an interactive and blended teaching pedagogy. Studymate prides itself in having faculty of the highest caliber, as we believe they form the backbone of our learning center. We ensure that our faculty inherently displays values, which are synonymous with Studymate, namely – patience, approachability, confidence, result orientation and an unbiased attitude.

At Englishmate, we train candidates on English communication skills. The training is delivered by Cambridge trained experienced faculty through an interactive and/or blended teaching pedagogy.

HTLC’s Studymate/Englishmate Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to HTLC; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data

security. We hope the policy outlined below will help you understand what data HTLC may collect, how HTLC uses and safeguards that data and with whom we may share it.

This Privacy Policy explains how HTLC collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Personal Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, etc.

You may need to provide HTLC Your Personal Information during the course of using mutually agreed services of HTLC, for instance, creating a User ID, provide information in Your account while registering with Studymate/Englishmate, or provide financial information, Alter or uploading any content or information, participate in any survey, referral or contest, communicate with HTLC by phone, email or otherwise, provide reviews for the content available on the Website.

Information Collected

User-provided Information

For logging into the website, the username and password is required for any user. The unique and confidential username and password are provided to every registered user who has already been registered with Studymate/Englishmate . The registration details of the candidate has been provided by the user willingly at the time of physical registration to Studymate or Englishmate by the User in order to use the services of Studymate or Englishmate and further access the Studymate’s respective website.

When you register with Studymate/Englishmate as a User, browse and use the Website, you may provide to HTLC what is generally referred to as “personally identifiable information” (such as your full name, email address, postal mailing address, and/or home/mobile telephone number etc ). If you decide to register through or otherwise grant access to a third party social networking or integrated service that we may make available (“Integrated Service”), such as Facebook Connect or Google, HTLC may also collect any such “personally identifiable information” that you have provided to the Integrated Service from the account you have with the Integrated Service. You should check your stored information in the website and settings on regular basis and inform us in case of any change. From time to time, HTLC may also ask you optionally to provide other information. If you choose to provide such information, during registration or otherwise, you are giving HTLC the permission and consent to use and store it consistent with this policy. Therefore, please understand that when you sign in with Studymate or Englishmate, you are not anonymous to us and you are thereby providing consent to Studymate or Englishmate to use the information provided by you to us.

“Cookies” related Information

When you visit the website and access the website through the unique username and password, as a registered user , we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer or mobile. Cookies remember information about your activities on a website. HTLC may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. However, without cookies you will not have access to certain services and features on the Website or it may be restricted or limited access may happen. Third party advertisements displayed in connection with the Website may also contain cookies set by internet advertisers. We do not control these cookies and users of the Website should check the privacy policy of the third party advertiser to see whether and how it uses cookies.

“Automatically Collected” Information:

When you use the website , we may automatically record certain information from your browser or mobile by using different types of technology, including standard log files, “clear gifs” or “web beacons.” This “automatically collected” information may include your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring or exit pages, click stream data, operating system and the dates and times when you visit the Website or the mobile application.

Third Party Web Beacons: We may also implement third party content, such as advertising, on the Website that uses “clear gifs,” “web beacons,” or other similar techniques, which allow the third party content provider to read and write cookies to your browser, or implement similar tracking mechanisms, in connection with your viewing of that third party content displayed on the Website. This information is collected directly by the third party, and HTLC does not participate in that data transmission. Information collected by third parties in this manner is subject to that third party’s own data collection, use, and disclosure policies.

We will retain User Provided data for as long as you use the Website and for a reasonable time thereafter. We will retain Automatically Collected information for up to a period of time and thereafter may store it in aggregate or system archives.

Location Information:

We may collect and store information about your location if you enable your computer or mobile device to send us location information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information.

Information from Other Sources:

We may also obtain information, including personally identifiable information, from third parties and sources other than the Website and Mobile application. If we combine or associate information from other sources with personally identifiable information that we collect through the Website, we will treat the combined information as personally identifiable information in accordance with this Privacy Policy.

The Way HTLC Uses Information

HTLC uses the information that you provide or that we collect in order to establish and enhance our relationship with you. HTLC generally uses the information you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the mobile application and website. If you have given HTLC consent, we may use your personally identifiable information to provide you with information about website and website’s features, services and other offerings that may be of interest to you. Under certain circumstances, we may post your selective and public personally identifiable information on the Website. However, we will notify you of this possibility when collecting personally identifiable information or we will obtain your consent. We won’t share your personally identifiable information with certain other websites that we link to (and that you click upon) in order to enhance your experience in connection with the mobile application and website.

HTLC uses all of the information that you provide or that we collect from Users to understand and analyze the usage trends and preferences of our Users, to improve the way the mobile application and Website works and looks, and to create new features and functionality.

HTLC may use “cookies” information to:

(a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the mobile application and Website;

(b) provide customized third-party advertisements, content, and information;

(c) monitor the effectiveness of third-party marketing campaigns;

(d) monitor aggregate application and site usage metrics such as total number of visitors and pages viewed;

(e) track your entries, submissions, and status in any promotions or other activities.

If you have registered as a member and given HTLC consent, we may share your personally identifiable information with advertisers, business partners, and other entities that are not affiliated with HTLC who would like to send you information about their products and services. We do not share personally identifiable information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in.

HTLC’s employees, agents and contractors must have a legitimate business reason to obtain access to the personally identifiable information you may provide to register as a member of HTLC. We may share your personally identifiable information with companies or third parties that provide services to us, including outside consultants, contractors or agents who help us manage our information activities, but they may only use your personally identifiable information to provide us with a specific service and not for any other purpose.

When HTLC may disclose information

Social Networks:

HTLC may disclose your personal information if you have explicitly agreed that we may do so. In particular, we will disclose personal information where you have elected to connect your mobile application account to a social network or other similar service (e.g., Facebook or Google), or have elected to have your activity on our Website published to a social network or other similar service (e.g., Facebook or Google). To control the information that you share, you should review and, if appropriate, modify your privacy settings on such services.

As Required by Law:

HTLC may also disclose User information if required to do so by law or in the good-faith belief that such action is necessary to comply with Indian laws (such as Indian Copyright law) or respond to a court order, judicial or other government orders, directions, summons or warrant. In some cases, we may make such disclosures without first providing notice to Users.

Other Purposes: HTLC also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary to take precautions against liability; protect HTLC from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the mobile application and website; or to protect the rights, property, or personal safety of HTLC, our Users, or others.

You may, of course, decline to share your personally-identifiable information with HTLC, in which case HTLC will not be able to provide to you some of the features and functionality found on the Website. If you register as a User of Studymate or Englishmate, you may update, correct, or delete your profile information and preferences at any time by going to your account settings page and accordingly inform Studymate or Englishmate through email.

To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

Third-Party Advertisers, Links to Other Sites

Some of these websites may be co-branded with our name or logo, even though they are not operated or maintained by us. HTLC may also permit other companies, called third-party ad servers or ad networks, to serve advertisements within the Website. These third-party ad servers or ad networks may use technology to send, directly to your browser, some of the advertisements and links that appear on the Website. These advertisers may automatically receive your IP address if this happens. These advertisers may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content.

You should consult the respective privacy policies of these third-party websites and third party ad servers or ad networks. HTLC’s privacy policy does not apply to, and we cannot control the

activities of, such other third party advertisers or web sites. Please be aware that HTLC does not warn you when you have chosen to link through to another website from the Website.

Our Commitment to Data Security

HTLC uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to HTLC, and you do so at your own risk. Once we receive your transmission of information, HTLC makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If HTLC learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. HTLC may post a notice on the Website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Changes and Updates to this Privacy Policy

We reserve the right to change the privacy policy at our sole discretion. We will not use any personally identifiable information of yours in ways that are materially different from the ones described in this Privacy Policy without also providing notification of such practices and obtaining consent to any such different uses. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our mobile application and website.

Child Registration

When a minor under the age of 18 (“Minor user”) requests to register on and the website, HTLC first seeks consent from the child’s identified parent or guardian (“Parent”). During the initial registration process, we may collect from a potential Minor User their email address and birth date, along with an email address and other necessary identifiable details for a Parent. HTLC attempts to inform the child’s Parent, using the email address provided by the child, of the request for a Minor User account and directs the Parent to this Privacy Policy. Please note that, although HTLC will make reasonable efforts to inform the Parent following the creation of a Minor User account, the Minor User account will be immediately active and ready for use by the Minor User upon registration. If you are a Parent and register your child for a Minor User account or have the Minor User account assigned to your parent account, you agree and acknowledge that you permit the Minor User to use the mobile application and website and all features made available on the mobile application as fully contemplated by HTLC. As a Parent, you understand that any personally identifiable information of your child that you provide in connection with registration or otherwise may be used by HTLC as provided in this Privacy Policy. Except where the context indicates otherwise, the remainder of this Privacy Policy (including any discussion of the personally identifiable information that HTLC may collect, use or disclose) shall apply to a Minor User account. The Website does not condition a Minor User’s participation in an online activity on the Minor User providing more personal information than is reasonably necessary for that activity.


HTLC will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us through email only at No other mode of communication like phone call or snail mail letters would be as valid communication in this regard.


HT Media Limited shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account, personal information, and/or information relating to or regarding online transactions or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise